Contact Us
Have a question or feedback? We'd love to hear from you. Fill out the form below and we'll get back to you as soon as possible.
Direct Contact
Have questions, feedback, or custom requests? We would love to hear from you. Get in touch directly via email:
support@threadvideodownloader.comResponse Time
We review all legitimate inquiries and commit to responding within 24 to 48 hours.
DMCA & Takedowns
If you need to submit a copyright infringement notice, please follow the formal guidelines outlined in our DMCA Policy page.
Office Hours & Location
Monday – Friday, 9:00 AM – 5:00 PM (GMT)
Remote Team — Global Support
Frequently Asked Questions (FAQ)
How is my personal data handled when contacting support?
We take privacy seriously. Any email address or name you provide in our contact form is used strictly to answer your query. We never sell, share, or store your contact information for marketing campaigns, nor do we track user identities.
Can I request new downloader features or custom tools?
Absolutely! We welcome feature requests, browser extension suggestions, API integration proposals, and constructive feedback. Please select "General Inquiry" or "Feature Request" in the form and detail your ideas.
Is Threads Downloader affiliated with Meta or Instagram?
No, our platform is completely independent. We are not officially connected to Meta Platforms, Inc. or Instagram Threads. We only provide an online web service to help users download their own public posts and media from Threads.
Will this video downloader tool always remain free?
Yes, our Threads Video Downloader is and will always remain 100% free of charge. We support our server costs and development resources through privacy-conscious banner advertisements that do not compromise user data.
Can I download media from a private Threads account?
No, our downloader is only designed to fetch media from public Threads posts. We respect user privacy restrictions. If an account is set to private, their files are protected, and our backend service cannot access their CDN endpoints.
What formats does your downloader tool support?
We support downloading Threads videos in MP4 format (usually HD 1080p quality, depending on original upload), single/multiple images in JPEG/PNG formats, and Threads GIFs (which are automatically processed and saved as MP4 files).